Sukkasem Guesthouse
- Management
- Entrepreneur
- Sukkasem Accomodations
- 29454
Go Live : 2013
Results
Achieved OTA's excellence awards / Customer Satisfaction Index @ 8.xx
Objectives
Takeover and renovation of a guesthouse in South-East Asia
Scope
Legal
Finance and Controlling
Sales and Marketing
Facilities Management
Services Delivery Management
Customer Service
Challenges
Language and Cultural Barriers
Political Unrest
Immigration
Solutions
Smart Delegation
Developing Political Allies
Learn local language and customs
Self-adaptation