Decrease HR costs
Insure IT continuity
Improve knowledge transfer
Human Resources
Information Technology
SAP specialists became a scarce resource and hiring costs were high due to extensive use of agencies.
Creation of a full career path for Uni / HES graduates
Increased motivation through financing of SAP certifications
Talent scouting at Uni / HES by Human Resources
Hiring only at call center level (level-0)
Use agencies as last resource only